FAQ — Vectara Industrial Partners

Question 1

What types of industrial gas turbine spare parts does Vectara Industrial Partners supply?

Accepted Answer

Vectara Industrial Partners supplies a comprehensive range of OEM-quality spare parts for major industrial gas turbine platforms including hot gas path components (blades, vanes, combustion liners, transition pieces), compressor components (rotor blades, stator vanes, guide vanes), rotor components (discs, shafts, tie bolts), and structural & mechanical hardware. We support platforms including SGT-600, SGT-400, GT13E2, Frame 9E, and MW701D.

Question 2

Which gas turbine platforms and OEM models do you support?

Accepted Answer

We support a broad portfolio of industrial gas turbine platforms: Siemens SGT-600, SGT-400, SGT-800, SGT5-2000E; GE Frame 6B (FR6B), Frame 9E; Alstom/GE GT13D3, GT13E2, GT11N, GT11N2, GT11D5; Mitsubishi MW701D; GE/Nuovo Pignone PGT10; Westinghouse/Siemens W501 and W101. Our engineering team has deep experience with European and American OEM turbine families used across power generation, oil & gas, and industrial applications.

Question 3

Are your components OEM-equivalent or aftermarket?

Accepted Answer

Vectara Industrial Partners supplies both OEM-sourced and high-quality aftermarket components manufactured to OEM drawings and specifications. All components are subject to rigorous incoming inspection, dimensional verification, and documentation review before delivery. We can advise on the most cost-effective and technically appropriate solution for your specific requirement.

Question 4

Can you supply complete hot gas path kits and what are typical lead times?

Accepted Answer

Yes. We can supply complete hot gas path (HGP) kits — including combustion liners, transition pieces, first-stage blades and vanes, and associated hardware — as a coordinated package for planned outages. Lead times for full HGP kits vary by platform and component availability, typically ranging from 8 to 20 weeks for manufactured items. For urgent outage requirements we can often accelerate sourcing through our global supplier network. Contact us early in your outage planning cycle for the best lead time outcome.

Question 5

Do you supply spare parts for compressors and generators in addition to gas turbines?

Accepted Answer

Yes. In addition to gas turbine components, we supply spare parts and support for industrial compressors, steam turbines, generators, and associated balance-of-plant equipment. Our scope covers rotating machinery across the full power island, including auxiliary systems and mechanical drive applications.

Question 6

What is the Vectara Certified Pre-Owned programme?

Accepted Answer

The Vectara Certified Pre-Owned (CPO) programme provides access to inspected, serviced, and certified used industrial gas turbines, compressors, generators, and major rotating machinery components. Each CPO unit undergoes a structured technical assessment covering mechanical condition, dimensional inspection, operational history review, and documentation verification before being offered for sale. CPO equipment is an established route to reducing capital expenditure while maintaining engineering confidence in critical assets.

Question 7

What inspection and certification process does pre-owned equipment go through?

Accepted Answer

Every CPO asset is assessed against a defined inspection protocol: visual and dimensional inspection, borescope inspection where applicable, review of maintenance and operational records, verification of original OEM documentation, and assessment of remaining useful life. Where required, components are refurbished or replaced to bring the asset to a defined serviceable standard. Full inspection reports and certification documentation are provided with each CPO unit.

Question 8

Is pre-owned equipment covered by any warranty or guarantee?

Accepted Answer

Warranty terms for CPO equipment are agreed on a case-by-case basis depending on the asset type, condition, and scope of work performed. Our technical team will discuss applicable warranty coverage as part of the commercial proposal. We recommend contacting us directly to discuss the specific asset and your operational requirements.

Question 9

How do I find out what certified pre-owned equipment is currently available?

Accepted Answer

Available CPO inventory changes regularly. The best way to stay informed is to join our newsletter on the Certified Pre-Owned page, where we notify subscribers of new arrivals and available assets. You can also contact our team directly with your equipment requirement and we will advise on current and upcoming availability.

Question 10

Are your components certified to ISO and European quality standards?

Accepted Answer

Yes. Vectara Industrial Partners operates under ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), and ISO 45001:2018 (Occupational Health & Safety). All applicable components carry CE marking and comply with PED 2014/68/EU. We also hold Swiss Made, IAF, Swiss Aerospace, and SQS accreditations.

Question 11

What documentation comes with delivered components?

Accepted Answer

Every delivery is accompanied by a complete documentation package: material test reports (MTRs), certificates of conformance (CoC), inspection records, dimensional reports, and all applicable regulatory certificates. Full traceability is maintained throughout our supply chain.

Question 12

Do you use third-party inspection bodies?

Accepted Answer

Yes. For critical components, Vectara Industrial Partners coordinates independent third-party inspection by accredited inspection bodies — including SGS, Bureau Veritas, TÜV, and Lloyd's Register — at the point of manufacture.

Question 13

How quickly can Vectara Industrial Partners deliver critical spare parts?

Accepted Answer

Lead times depend on component type and availability. For in-stock items we can typically ship within 24–72 hours. For manufactured or sourced components, our global supply chain and European manufacturing partners allow us to meet urgent outage schedules. Contact us with your specific requirement and we will provide a firm delivery commitment.

Question 14

Can you support emergency outage requirements?

Accepted Answer

Yes. We have experience supporting unplanned outage situations where rapid component sourcing is critical. Our global supplier network and in-house engineering team allow us to mobilise quickly. Contact us directly with your emergency requirement and we will respond within hours.

Question 15

What Incoterms and shipping options do you offer?

Accepted Answer

We ship globally and can accommodate a range of Incoterms including EXW, FCA, DAP, and DDP depending on the destination and commercial agreement. We work with established freight forwarders experienced in industrial and oversized cargo, including air freight for urgent components. Packaging is engineered to OEM or equivalent standards for sensitive rotating machinery parts. Specific Incoterms and logistics arrangements are confirmed at the quotation stage.

Question 16

Do you offer repair, overhaul, and retrofit services in addition to spare parts?

Accepted Answer

Yes. Beyond spare parts supply, we offer full engineering services, power generation lifecycle support, component repair and overhaul, retrofit and modernisation programmes, and on-site technical consulting. We support clients from initial engineering assessment through to long-term asset lifecycle management.

Question 17

What does your retrofit and modernisation service include?

Accepted Answer

Our retrofit and modernisation service covers performance upgrades, life extension programmes, control system upgrades, and technology modernisation for aging industrial gas turbine assets. We assess the current condition of your equipment, identify improvement opportunities, and deliver engineered solutions that extend asset life and improve efficiency.

Question 18

Do you provide on-site field engineering support?

Accepted Answer

Yes. Our industrial services team provides on-site support including inspection, maintenance assistance, and field engineering for critical machinery. We can mobilise experienced engineers to your facility anywhere in our service regions.

Question 19

How do I submit a request for quotation (RFQ)?

Accepted Answer

You can submit an RFQ through our Contact page. Please include the turbine platform or equipment type, OEM part number or component description, required quantity, and your target delivery date. The more detail you can provide — including unit serial number and current operational context — the faster our technical team can respond. We aim to acknowledge all RFQs within one business day and provide a full technical and commercial response as quickly as possible.

Question 20

What are your standard payment terms?

Accepted Answer

Payment terms are agreed on a per-transaction basis and confirmed in the formal quotation or purchase order. Common arrangements include advance payment, letter of credit (LC), and net terms for established clients. For first-time transactions, advance payment or LC is standard. Contact our commercial team to discuss the most appropriate arrangement for your organisation.

Question 21

Do you comply with export control regulations and trade sanctions?

Accepted Answer

Yes. Vectara Industrial Partners complies with applicable export control laws, trade sanctions, customs regulations, and international trade restrictions. Certain products, technologies, or destinations may require export licensing or regulatory approval. We conduct compliance screening on all transactions and reserve the right to decline any order where required by applicable law or internal compliance policy. Customers are responsible for ensuring that imported goods comply with the regulations of their own jurisdiction.

Question 22

Which industries and sectors does Vectara Industrial Partners serve?

Accepted Answer

We serve power generation utilities, oil & gas (upstream, midstream, downstream), marine and offshore, heavy manufacturing, utilities and water infrastructure, and critical infrastructure operators. Our clients operate in over 20 countries across Europe, the Middle East, Africa, and Asia.

Question 23

Where are Vectara Industrial Partners' offices and what regions do you cover?

Accepted Answer

Vectara Industrial Partners is headquartered in Istanbul, Turkey (Ataköy, Istanbul), with European offices in Chiasso, Switzerland (Via Generale Guisan 27, 6830 Chiasso) and Berlin, Germany (Eilertstraße 1, 14165 Berlin). This three-office structure gives us direct access to European engineering standards, Swiss precision manufacturing networks, and a strategic position to serve clients across 20+ countries globally.

Question 24

How do I request a quote for turbine components or services?

Accepted Answer

You can submit an enquiry through our Contact page, specifying the turbine platform, component reference, quantity, and required delivery date. Our technical team will review your requirement and respond with availability, lead time, and pricing within one business day.

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