Privacy Policy

2. Company Information

3. Information We Collect

We may collect the following categories of personal data:

4. How We Use Personal Data

We process personal data for the following purposes:

• ·To respond to inquiries, requests, RFQs, and business communications.
• ·To provide information about our products, services, spare parts, machinery, equipment, and certified pre-owned inventory.
• ·To manage customer and supplier relationships.
• ·To send industry updates, technical insights, inventory alerts, and Vectara news where permitted.
• ·To improve our website, services, content, and user experience.
• ·To analyze website performance and marketing effectiveness.
• ·To process job applications where applicable.
• ·To protect the security and integrity of our website and systems.
• ·To comply with legal, regulatory, accounting, tax, and contractual obligations.

5. Legal Bases for Processing

Where GDPR applies, we rely on one or more of the following legal bases:

• ·Consent: For optional marketing communications, cookies, and certain data collection activities.
• ·Contractual necessity: Where processing is required to respond to inquiries, prepare quotations, or perform business agreements.
• ·Legitimate interests: For B2B communication, service improvement, website security, customer relationship management, and business development.
• ·Legal obligation: Where processing is required by applicable laws or regulations.

6. Marketing Communications

If you join the Vectara Industrial Network or otherwise request updates, we may send you communications about:

• ·Certified pre-owned equipment availability.
• ·New products and spare parts.
• ·Technical insights and industry news.
• ·Company updates.
• ·Events, webinars, and relevant business opportunities.

You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, improve performance, analyze traffic, personalize content, and support marketing activities. For more details, please see our Cookie Policy.

8. Sharing Personal Data

We may share personal data with:

• ·Internal Vectara personnel and authorized representatives.
• ·Technology, hosting, analytics, CRM, email marketing, and website service providers.
• ·Professional advisers, including legal, tax, accounting, and compliance advisers.
• ·Business partners, logistics providers, technical suppliers, or service providers where necessary to respond to your inquiry or provide requested services.
• ·Public authorities, courts, regulators, or law enforcement bodies where legally required.

We do not sell personal data.

9. International Data Transfers

Because Vectara operates internationally and uses global technology providers, personal data may be processed outside your country of residence, including outside the European Economic Area.

Where GDPR applies, we take appropriate safeguards for international transfers, such as adequacy decisions, Standard Contractual Clauses, contractual protections, or other lawful transfer mechanisms.

10. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of data, the purpose of processing, legal requirements, and business needs.

11. Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, transmission, or electronic storage system is completely secure. Users are responsible for ensuring that any information they submit is accurate and provided through appropriate channels.

12. Your Rights

Where applicable under GDPR or other data protection laws, you may have the right to:

• ·Access your personal data.
• ·Request correction of inaccurate data.
• ·Request deletion of your data.
• ·Object to certain processing.
• ·Request restriction of processing.
• ·Request data portability.
• ·Withdraw consent where processing is based on consent.
• ·Lodge a complaint with a relevant data protection authority.

To exercise your rights, please contact us at [email protected].

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, tools, or embedded content. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal data.

14. Children's Privacy

Our website is intended for business and professional users. We do not knowingly collect personal data from children.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technologies, or legal obligations. The updated version will be published on this page with a revised effective date.

16. Contact

For privacy-related questions, requests, or concerns, please contact: